Forefront Security Exchange Errors – Event ID: 6014 & 2017

While building another lab, I noticed these two errors popping up in the Application log:

Event Type: Error
Event Source: GetEngineFiles
Event Category: Engine Error
Event ID: 6014
Date: 4/13/2008
Time: 3:00:26 PM
User: N/A
Computer: EX
Description:
Microsoft Forefront Server Security encountered an error while performing a scan engine update.
Scan Engine: Kaspersky5
Update Path: http://forefrontdl.microsoft.com/server/scanengineupdate/x86/Kaspersky5
Proxy Settings: Disabled
Error Code: 0×80004005
Description: An error occurred while loading the scan engine.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

Event Type: Information
Event Source: GetEngineFiles
Event Category: General
Event ID: 2017
Date: 4/13/2008
Time: 2:44:19 PM
User: N/A
Computer: EX
Description:
Forefront Server Security has rolled back a scan engine.
Scan Engine: Norman

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

After wandering through Google, found a pointer. Basically, I hadn’t bothered to register the software (hey, it says I’ve got 120 days to do so …) and the updates weren’t being pulled down automatically because of that, hence the errors. Added the key, the errors when away and the AV engines and signatures updated.

4 Comments

  1. Jess :

    May 27, 2009 8:09 am |

    Hi!

    How can I know if the product was properly registered? I have the same errors but the product is already registered!

    Thanks and I hope you can helpme

  2. Chris Mohan( author ) :

    May 27, 2009 11:57 pm |

    In Forefront Server Security Administrator go to the Help menu, click Register Forefront Server.
    If you have not already activated the product, the Product Activation dialog box appears.
    Easy :-)

  3. Tony :

    Sep 28, 2011 4:39 am |

    I’ve got the same error msg. but my product is registered. Any other suggestion?

  4. ChrisM( author ) :

    Sep 28, 2011 11:33 am |

    Hello Tony,

    Has your product key expired?

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