Comments on: Regaining reputation after defacement http://www.chris-mohan.com/2010/06/regaining-reputation-after-defacement/ Securing Windows networks or giving it a go in Australia... Tue, 27 Dec 2011 21:36:24 +0000 hourly 1 http://wordpress.org/?v=3.3.1 By: ChrisM http://www.chris-mohan.com/2010/06/regaining-reputation-after-defacement/comment-page-1/#comment-185 ChrisM Wed, 23 Jun 2010 07:40:05 +0000 http://www.chris-mohan.com/?p=681#comment-185 Well, when you get an email like this you can't help but feel: A) Sorry B) Wondering what actually happen C) Disbelief D) Overpowering sense of hysterical amusement E) bleh, another day in IT F) Happy it didn't happen to you ___________________________________________________________________ IMPORTANT NOTICE Dear Customers, Customer Outage - Resolved, 22 June 2010 Unfortunately we have been experiencing some packet loss of both our primary and secondary data links. This affected most of the network, client websites/services, including our support phone and email systems. This outage meant we could not provide a prompt notice, either directly or via our website. This issue has since been resolved and safe guards been put in place to prevent future reoccurrence. We sincerely apologise for the inconvenience this would have caused. Well, when you get an email like this you can’t help but feel:

A) Sorry
B) Wondering what actually happen
C) Disbelief
D) Overpowering sense of hysterical amusement
E) bleh, another day in IT
F) Happy it didn’t happen to you

___________________________________________________________________
IMPORTANT NOTICE

Dear Customers,

Customer Outage – Resolved, 22 June 2010

Unfortunately we have been experiencing some packet loss of both our primary and secondary data links. This affected most of the network, client websites/services, including our support phone and email systems. This outage meant we could not provide a prompt notice, either directly or via our website.

This issue has since been resolved and safe guards been put in place to prevent future reoccurrence.

We sincerely apologise for the inconvenience this would have caused.

]]> By: ash http://www.chris-mohan.com/2010/06/regaining-reputation-after-defacement/comment-page-1/#comment-184 ash Wed, 23 Jun 2010 05:36:16 +0000 http://www.chris-mohan.com/?p=681#comment-184 Of course, none of this helps if your ISP dissapears into a blackhole for a while :) At least you're back in action now Chris! Of course, none of this helps if your ISP dissapears into a blackhole for a while :)

At least you’re back in action now Chris!

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